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Choose an Authentication Type ​

Not sure which authentication type to use for your connector? Match your external API's requirements to find the right option.

Decision Guide ​

Your API requires...Use
No authenticationNone
A static API key or tokenAPI Key
OAuth 2.0 client credentials (client ID + secret)OAuth Client Credentials
A self-signed JWT as the bearer tokenJWT
A JWT assertion exchanged for an OAuth access token (e.g. Salesforce)OAuth JWT Bearer

Start Simple ​

If you are unsure, start with API Key — it covers most third-party APIs. Move to OAuth or JWT when your API provider requires token-based flows.

Common Scenarios ​

ScenarioRecommended type
Weather API or other public API authenticated with a keyAPI Key
Salesforce integration using client credentialsOAuth Client Credentials or OAuth JWT Bearer
Internal service that validates signed JWTs directlyJWT
Public API with no authentication requiredNone

Next Steps ​

Gainsight CC Developer Portal