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API Reference

The Gainsight CC API gives you direct access to community data and platform capabilities. Use it to build integrations, automate workflows, or extend the platform beyond what the SDK exposes in widget code.

Operation groups

GroupDescription
CommunityCreate and manage articles, conversations, questions, ideas, and product updates
EventsQuery and manage community event data
GamificationRead and manage points, badges, and ranks
SearchIndex external content for federated search
UserRead and manage user profiles and memberships

Authentication

API requests require authentication. See the Authentication section for details on how to obtain and pass credentials.

  • Web SDK — call community APIs from widget or script code without managing auth yourself
  • Widget SDK — call Connectors from widget code to reach external APIs
  • Connectors — configure secure proxy endpoints to external services

Gainsight CC Developer Portal